At Giftvoucher, we are committed to protecting your privacy and ensuring a secure and trustworthy experience every time you use our platform. This Privacy Policy outlines how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following information when you use our services:
- Personal Information: Name, email address, phone number, and delivery information.
- Transaction Data: Details of the gift cards you purchase, send, or redeem.
- Payment Information: Billing and payment details, securely processed through trusted third-party gateways (e.g., Paystack, Flutterwave).
- Device & Usage Data: IP address, browser type, and device information to help improve user experience.
2. How We Use Your Information
We use your data to:
- Process and deliver gift card purchases and redemptions
- Send transaction confirmations and notifications
- Improve our website and services
- Provide customer support and respond to inquiries
- Prevent fraud, verify card legitimacy, and enhance security
We will never sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies & Tracking
We use cookies to:
- Remember your preferences
- Analyze traffic and usage
- Improve website functionality
You can choose to disable cookies in your browser settings, but this may affect site performance.
4. Data Protection and Security
Your information is protected with industry-standard SSL encryption and security protocols. Our payment providers comply with PCI-DSS standards to safeguard your financial data.
5. Third-Party Services
We may use trusted third-party tools (e.g., payment processors, fraud detection systems). These services have their own privacy policies, which we encourage you to review.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Request that we stop processing your data (in certain cases)
To make such requests, contact us at support@giftvoucher.app
7. Children’s Privacy
Our platform is not intended for users under 18. We do not knowingly collect information from minors.
8. Policy Updates
We may update this policy occasionally. All updates will be posted on this page, and you will be notified via email or in-app alert if changes are significant.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
📧 Email: support@giftvoucher.app
📞 Phone: +234813 853 6689